Uncover a new perspective

Published in The Australian on November 28th, 2023. The management agenda of the risks associated to the procuring, developing and adoption of AI across the enterprise moves into the C-Suite. Artificial Intelligence. AI. The two words that have more than quadrupled in search interest since the advent of ChatGPT. And we do not need to […]

This report offers valuable insights and advice regarding the fundamental principles of a cost assurance strategy. The mission is to provide leaders and funders of infrastructure projects globally across sectors and asset classes with the assurance of cost through a carefully implemented cost assurance strategy that maximises profits and value from capital investments and infrastructure […]

Design and innovation are inextricably linked, with design being crucial in successful commercialisation of products. Design shapes innovation, making new products practical and appealing, increasing the likelihood of successful implementation or commercialization. In the United Kingdom, research indicates that businesses incorporating design into their operations are twice as likely to introduce new products or services […]

Brand architecture is the arrangement of an organization’s brands relative to each other and, each to the overall entity. A well-structured brand architecture enhances coherence and efficiency, delivering value to both consumers and the business. Without a plan, the development of products and services risks duplication, inefficiencies, and brand confusion, creating a significant drag on […]

A practical process to embrace the power of design. Over the past 30 years, extensive qualitative research across numerous studies has consistently shown that businesses that wholeheartedly embrace design outperform those that neglect it by a significant margin—typically around 200%. The growing awareness of design’s pivotal role in successful organizations has sparked countless articles and […]

Understanding cost assurance The goal of cost assurance solutions is to assist organisations in efficiently controlling and managing their project or operating costs. Overview The purpose of this report is to walk you through the fundamentals of cost assurance, as well as the potential benefits and potential obstacles that it may pose. CFBL Consulting is […]

The real impact of Gen AI on larger consultancies: Opportunity or existential threat? Gen AI is both an exciting opportunity and an existential threat to all consultants. There is no question Gen AI will have a transformation effect on consulting, but the jury is out on the “what and when” of the changes. The good […]

In the world of business strategy, catering to clients with diverse needs and expectations is a dynamic challenge. The ability to comprehend the mindset of different clients is crucial for providing tailored solutions that drive impactful outcomes.  In this article, we delve into the three types of clients that often seek consultancy services, examining their […]

‘Success’ in real estate was defined by ‘location, location, location’, but now ‘location, analytics, experience’ is what drives value. The combination of economic and valuation downturns, work from anywhere expectations, and net-zero target obligations have created enormous challenges for commercial real estate. Workers want community with collaboration and connection to do their best work. Managers […]

Why is assurance necessary for sustainable projects? Given that socially responsible investing (SRI) grew by more than 22% to $3.74 trillion in managed assets between 2010 and 2012, international investors take into account a variety of sustainability performance metrics in their investment decisions. Overview This report delves into the crucial role of sustainability assurance in […]

In the fast-paced and ever-evolving world of finance, staying competitive and compliant is paramount for businesses. The financial services industry encompasses a wide range of sectors, from banking and insurance to investment management and fintech startups. To navigate the complexities and challenges of this industry, many organisations turn to consultancy firms; Sandpiper Consulting being one […]

Why is cost assurance important? in today’s dynamic and competitive world, ensuring cost control in major projects is vital. It safeguards financial stability, commercial integrity, and project success. Overview In this paper, CFBL consulting delves into the world of cost assurance on infrastructure projects, emphasising its significance, techniques, and potential advantages. This paper seeks to […]

Change. A concept that in business provokes both fear and excitement. But with the 2018 Global Reinvention Survey showing that more than a third of companies are reinventing every 2-3 years, it’s a notion we need to get comfortable with. And most organisations don’t need research to know that change isn’t something we necessarily do, rather, it’s something which happens […]

Something you might want to consider when you hear about AI… I find the same thinking applies in any new or unknown circumstances – allow your judgments to fuel your curiosity and exploration of intent. This will allow you to get beyond the combined rhetoric of your own and others stories, open yourself up to […]

Facilitating a workshop with a government strategy team to progress the development of a culture plan to support their future workplace.

This video comes from the beautiful location of Hong Kong.  Graham explores how to become more confident and competent working with AI – he’s got some really useful tips to consider that will help you on your journey towards utilising AI to help you achieve your goals.

We partnered with the team at CPL Group to better understand the experience of a key group of their employees and align behaviours to support culture and attract and retain quality talent.   This employee experience insights project provided an evidence-base to support the development of people-focussed strategic plans and actions to positively impact the […]

The client has embarked on a major programme of change to improve their business capabilities, to establish better understanding of their business architecture and implement relevant technology in support of their business processes. Mortgage acquisition was one of the primary targets for improvement. The client has their own in-house origination system but the underwriting process […]

  In the realm of project management, two dominant methodologies have emerged: Traditional Project Management and Agile Project Management. Both methodologies have their unique strengths and weaknesses, and the choice between them can significantly impact project outcomes. However, finding a harmonious blend of these approaches can unlock a host of benefits for the delivery team […]

Sustainability is being diluted. Mixing sustainability roles within corporate affairs departments cannot result in meaningful change.

Developing a cultural turnaround focused on both compliance and customer for an automobile financial services company.

Twiga Group Managing Director Jo Smyth said the work involved change leadership across more than 25 Agile value stream projects, to deliver more than 2000 hours of training to develop employee capability across the organisation.   One of the key achievements was the design and development of an Ambassador Program to create input from cross-functional, peer-nominated, […]

In business, performance is key. In performance, how you organise can be the key to growth. Effective visioning is a powerful tool for organising for the future. Effective visioning essentially asks (and answers) the question “…what would great look like?”, even “…what would extraordinary look like?”

Watch this video to see how we partnered with American Express and Mavardo to help Pixel Perfect expand their printing lab journey into the B2B market. The driving force behind 24HR Business Plan is a team of industry leaders who love sharing their knowledge and expertise to help businesses grow – especially small businesses.  Each […]

This is the first in a series of videos where Graham explores some of the current trends within the working world.  This video looks at remote working and how organisations can optimise this to ensure productivity, meet their commitments, and allow team members to thrive.    Graham also explores how team members can adapt their approach […]

FS firms need to protect and strengthen their customer base & the need to keep customers content has grown with the arrival of Consumer Duty.

  Challenges in financial strategy Financial strategy is not just a necessity; it is the lifeblood that fuels business growth, empowers decision-making, and ensures long-term sustainability in a dynamic and competitive market Overview In this report, CFBL Consulting examines key components of financial strategy and planning, that are needed to meet short-term financial or operational obligations, to […]

What I’m about to ask may feel really leftfield, but stick with it, there’s a reason why I’m asking which will become clear. What emotions did you go through before your very first date? I remember mine. I was what psychological professionals define as ‘bricking it’. What will they think of what I’m wearing? Will […]

A major private bank knew that the skills of its relationship managers needed to be upgraded to improve client experience.

Creating a change leadership strategy and delivery schedule for new ways of working, including a change comms strategy and execution plan.

Research by Ibrahim (Ibby) Rana and Eric Njoroge Green Energy Infrastructure The best chance we have at building a sustainable and fair future is to invest in green energy infrastructure Introduction The world is facing an increasing energy demand, while the negative impacts of traditional energy sources on the environment and climate change are becoming […]

If you cast your mind back to when you were a child, you’ll surely be able to recall things that weren’t very appealing at the time but, on reflection now, turned out to be beneficial to you in the long run. Visits to the family dentist feels like a good example. All that probing, filling […]

  Despite my long experience in IT programmes, I’m a cynical observer of technology. While I acknowledge its potential, I find fault in our tendency to view it as the ultimate solution to all problems. Rather than addressing underlying systemic issues, we often add more technology in search of marginal improvements. This obsession with technology […]

“We identified an incredibly ambitious goal of doubling in four years, and that’s not doubling a start-up, we’re a mature business. So the 24 Hour Business Plan helped us set parameters for what that looks like.” – Peter Chapman, Managing Director, Newcastle, Enigma Enigma was formed nearly 30 years ago in Newcastle to bring creativity […]

I’ve previously talked about systemic transformation being Ispire MC co-piloting a journey with you and your teams to reshape their working landscape in order to achieve better outcomes. What might this look like in practice? Well, we begin by first getting to know the landscape as you currently see and feel it. We call this […]

Designing and delivering a cultural change program focused on a new, firm-wide leadership performance management framework.

  The rise of remote work has changed the way project teams collaborate and engage with each other. While remote work has many benefits, such as increased flexibility and work-life balance, it also presents unique challenges for project managers and team members. One of the biggest challenges is how to keep remote project teams engaged […]

Expectations are rarely exceeded – but it does happen Having your expectations met and exceeded is very rare, but the experience is sublime. When we work with clients, we ask their customers to define their expectations of an ideal supplier. Their responses are mapped and weighted. The map is the blueprint for an ideal customer […]

Looking at the latest state of play on Consumer Duty, based on status checks by the FCA plus anecdotal evidence from a number of sources, it brings to mind a couple of related consulting terms I came across several years back. One was “avoiding the unmanageable” and the other was “managing the unavoidable.” The first […]

The FCA chief executive, Nikhil Rathi, sees Consumer Duty as transformational for the retail financial services industry. It appears that this view is not shared across the sector. It’s the business equivalent of a TV whodunnit with a very simple narrative. The stranger is creeping up the stairs and the householder is reading a novel […]

Business advisory and technical architecture support Bluefire and DigiB were engaged to grow an embedded interim team of world-class technical architects working in a telco environment/mobile telco environment and to engage with founding C-level management to map out the structure and operation of the business. Client challenges: A requirement to evolve existing architecture to serve […]

        Ron Gauci as an ex-CEO and Senior Advisor of 24HR Business Plan has transitioned many businesses through vital but major business defining transformations. In this episode Ron talks to Michael Kerr from Small Business Banter about a different way to approach business planning to avoid chaos and potential failure in an […]

“NEC has a real sense of renewed vigour and a sense of purpose around where it’s heading. As a technology company, we produce some pretty cool tech. It’s not just technology for technology’s sake – it’s really about creating things that add value to people’s lives. The 24 Hour Business Plan has allowed us to […]

Key to the 24 Hour Business Plan process are the 8 Pillars of Exectional Excellence. This is where the rubber truly hits the road for your day-to-day Business As Usual (BAU) functions. These eight pillars, as we call them, are the fundamental channels through which your short and long-term success is fuelled. If there were […]

Visualisation is an essential step in achieving your goals. Here’s a useful exercise to help your team plan for success in the new year. At the start of every 24HR Business Plan Session, we ask our clients to imagine they’re at the work Christmas party in 3 years’ time, celebrating the success of their plan. […]

Human-centred design brings together the needs of people, the possibilities of technology, and how this can create a different future.

While it is true that technological innovation is driving the change, the implementation challenges are rarely about the technology.

Compliance and risk demands are overwhelming for directors but not engaging with and learning about disruptive future trends given the scale and pace of innovation is a high risk endeavour in itself.

Partnerships are difficult. What are the practical steps we can take to drive effective partnerships and deliver value?

The need to make a priority call means you need to choose which project gets access to scarce resources and which one misses out.

The consulting industry is changing rapidly as new digital consulting solutions are being developed. Will the big players be able to keep up?

The Great Resignation is a phenomenon wreaking havoc on talent markets. How do companies defend against it and on the ensuing War for Talent?

Why is owning and managing the cloud strategy a strategic imperative for any mobile network operator?

Why is it important to know what your brick wall tolerance level is and how do you manage projects that face an unending slew of brick walls?

If 5G architecture is going to work, it will require control and orchestration from either telcos or the cloud hyper-scalers.

The consulting value chain is digitizing rapidly. Clients now have the option to adopt a more flexible, modular approach to business advice.

Consulting has changed — the original thinking and strategic advice that once powered consultancies has been buried.

Leaders should not be silent in the face of technology leaders who don’t clearly inform and educate their colleagues.

It is clear that Asian investors are embracing emerging cryptocurrencies. But who is investing and what is driving them to do so?

A seven-point checklist laying out the rules you need to follow for successful disruptive innovation.

It is no longer possible for one to be always up to date with all of the elements that are part of the landscape of technology, digital and innovation.

Client needs are changing — there is a move towards test and learn rather than huge, long projects.

What makes CMS projects costly? We have for you a shortlist of dos and don’ts to aid your understanding.

Business advisory platform XpertiseNow is launching in the Indonesian market with an initial seven services on its unique network-based platform.

The gap between companies who are thriving and those who are contracting is growing bigger. How do we stay on the right side of the gap?

Changi Airport, Singapore’s world class airport, illustrates five universal design principles in its traveller experience.

How do digital banks in Southeast Asia navigate the lack of infrastructure and yet a mobile, internet-savvy population?

Teams are complex. In this video, Katie O’Keefe explores what makes a great team, and the performance dimensions of a high-performing team.

By creating a model office and then having a roll-in process for the new way of working, business transformations have a higher likelihood of success.

“So Proposition Design is an idea at the heart of a business, a highly actionable strategy that informs everything that business does.”

Australia is in a good place in terms of its fintech maturity. Chris Wilson explains the possibilities for further development. 

A core skill of being a leader in an organisation is the ability to close the gap between your intent and your impact. So how do we do that?

Whether you’re a sole trader or the CEO of a multinational organisation, we are all constantly seeking ways to do what we do better.

Billions of dollars has already been spent, with many more hundreds billions to come, on 5G mobile telecommunications networks around the world.

Why management fads lead to a false dichotomy in structuring your organisation when all you need is to structure for ‘economies of differentiation’.

The role of brands is changing. The forces of change are driven by new demands around what people want, and how brands should respond.

Danny Bearzatto speaks about how he entered the management consulting industry, and what has made him stay on all these years.

What makes us think selling the same old stuff is going to work when everything around us has changed?  

The infectious energy that teams have on people has the real potential to effect change within a system.

Neobanks have failed to reach their potential. What can we learn from their failures so far and how can we move on from here?

How can ‘Design’ better the lives for people with colour-blindness?

The impact of digital transformation goes well beyond the balance sheet. Here is why we need to keep an open mind on which metrics indicate success.

Also published under CDOTrends, the article highlights some of the pitfalls to watch in Digital Transformation, especially during the age of a pandemic. Needless to say, being better prepared with lessons learnt from other experiences will increase your propensity for success.

The rapid evolution of 5G is disproportionately benefiting B2B businesses by creating new value pools in IoT.