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We speak to XpertiseNow’s Design Advisor, Michael Lung, about how XpertiseNow is creating the platform of choice for specialist consultancies. Q: What is customer experience? A: It’s the sum of all the interactions that a customer may have with your business. That can begin from the beginning of the journey, where they’re getting to […]
Compliance and risk demands are overwhelming for directors but not engaging with and learning about disruptive future trends given the scale and pace of innovation is a high risk endeavour in itself.
The Great Resignation is a phenomenon wreaking havoc on talent markets. How do companies defend against it and on the ensuing War for Talent?